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When we setup our agency we made a collective decision never to reduce our call times by less than an hour – this was to ensure that we provide quality support to people in a realistic timeframe. We can proudly say 5 years later that this criteria still remains and as a result we feel this has contributed to our growth, success and reputation – please read this article to find out the reasons why we have not compromised our beliefs and values in favour of this style of care delivery (read more..)
